I & J MANAGEMENT SERVICES
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Ian PhillipsIan Phillips the Director of I & J Management Services, is an experienced consultant with specialist skills in program evaluation and organisational review, performance measurement, statistical analysis and management reporting. Ian possesses an outstanding blend of consulting, technical, project management and communication skills.

Ian is a statistician by training and is familiar with a wide range of survey design and analytical techniques that can be used to gather, interpret and present information for different audiences – CEOs, senior managers, industry organisations, technical and operational staff, consumers and community leaders. 

Ian has excellent written and verbal communication skills. He has authored several well-regarded evaluation reports and presented to Ministers, senior corporate executives, program staff and community groups. Ian is experienced in interviewing stakeholders and facilitation of small and large group discussions.

Ian is a proven project manager committed to working co-operatively with clients to efficiently deliver the desired outcome on time on budget.

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Director, I & J Management Services, 1998–present

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Manager, Deloitte & Touche Consulting Group, 1994–1998

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Manager, Planning and Review, Occupational Health and Safety Authority, 1989–1994

bullet Senior Research Officer, Australian Bureau of Statistics, 1986–1988
 

Carol Oxley


Carol Oxley
  is an experienced social policy analyst and researcher who has worked in commonwealth and state government, the community sector and academia. She has specialist skills in evaluation, applied research and knowledge management. 

Carol has a demonstrated track record in the design and delivery of projects that meet client’s needs in a creative and cost effective manner. Carol has strong technical skills covering program evaluation and specification of key performance indicators, research methods, organisational analysis, and community consultation.

As former head of Information Management in the Department of Human Services, Carol set the strategic direction for information management policy and activities throughout the organisation ensuring close alignment with business goals and IT plans.

Carol is a confident and effective communicator who enjoys working with diverse groups to produce practical outcomes. She has led consultation processes with participants ranging from CEOs and senior executives to grass roots community volunteers.

She has a proven capacity to develop and manage complex work programs and has established executive sponsorship, steering committees and processes for project monitoring and communication.
 

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Consultant, I & J Management Services, 2001-present

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Manager, Information Management, Department of Human Services, 1995-2001

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Manager, Industry Analysis, Department of Human Services, 1989-1995

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Assistant Director, Social Policy and Research, Brotherhood of St Laurence, 1988-1989

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Social Policy and Information Analyst, Department of Premier and Cabinet, 1987-1988


Jacqui Phillips
has a background in teaching and research activities and has worked on a range of projects involving collection and analysis of qualitative and quantitative information for clients including Telstra, the State Library of Victoria, the Australian National Training Authority, and the National Occupational Health and Safety Commission.

Jacqui has worked with community representatives in Shepparton to assist them with the analysis and presentation of a community survey on skills and mentoring opportunities and trained students in Broadmeadows in surveying and data analysis techniques.

We have a network of associates that help us to provide
the best blend of skills and experience to meet our clients' needs.

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